case study - bpo accounting

International logistics business (US$300m sales)

This business was spread across 86 locations in 18 countries. Fortunately all locations used common operating and accounting software. Each country manager had profit responsibility and traditionally this meant that each country also had its own financial administration. Central management had no access to local data other than through standard month-end reporting routines or by negotiation.

By consolidating the financial administration into one centre it was demonstrated that the business would save costs equivalent to ca 1% of revenue, by eliminating 40% F & A headcount and standardising processes. A consolidated facility was created on the site of an existing operation in Benelux and the implementation was completed in 9 months, achieving all planned savings.

Scope of service: cash management and cash pooling, payments and payment processing, sales invoice processing, first line credit control, general ledger accounting, VAT and income tax compliance, fixed asset accounting, purchase order/goods received/purchase invoice matching, production of standard monthly management information packs.